| WORKFORCE ACCOMMODATIONS |

Technology for Camp Management Providers

Delivering best-in-class software solutions to streamline your daily operations, enhance your service offering, and drive up your bottom line.

smartlodge-product-video-workforce-camp-software
  • Modern remote workforce housing facility in winter located in Alaska.
  • Aerial view of a large remote camp facility located in western Texas.
  • Walkway leading to housing units at a remote workforce camp in a tropical setting.
  • Corridor lining bedroom doors at a remote mining camp.
  • Modern remote workforce housing facility in winter located in Alaska.
  • Aerial view of a large remote camp facility located in western Texas.
  • Walkway leading to housing units at a remote workforce camp in a tropical setting.
  • Corridor lining bedroom doors at a remote mining camp.
  • Staff member working at a front desk of a remote camp.
  • Cook prepares vegetables in an industrial kitchen.
  • Housekeeping staff member folds towels in cleaning closet.
  • Maintenance staff reviews internal functioning of air conditioning unit.
  • Staff member working at a front desk of a remote camp.
  • Cook prepares vegetables in an industrial kitchen.
  • Housekeeping staff member folds towels in cleaning closet.
  • Maintenance staff reviews internal functioning of air conditioning unit.

Trusted by Camp Services Companies Globally

civeo
petroplex
permian-lodging
sodexo
denali-universal-services
cotton-logistics
right-choice-camps-catering

Words from our Clients

Besides dealing with rooms and travel, Camps & Crew has become an important information hub for many departments - Accounting, Construction, Food Services, Housekeeping and Laundry, Safety and Security are all using SmartLodge data for planning and day-to-day operations.

Group Lead, Mine Site Operations

Brucejack Mine, British Columbia, Canada

The system’s Batch Check Ins and Check Outs feature makes managing large work crews efficient, even with changing schedules and travel delays. The system has also greatly helped us to simplify the admin work required to make sure rooms get cleaned on time for our workers and contractors staying on-site.

Camp & Hospitality Services Manager

Remote Mine Located in Western Africa

The check in process and our housekeeping operations are probably the areas where we’ve seen the greatest benefit with the system. The ability to create custom charge sheets has also been a game-changer for our billing department. Our time to reconcile bills with paying clients has gone from a matter of weeks to hours.

Workforce Accommodations Lead - Canada

Integrated Facilities Management Company

Technology to Elevate Your
Service, Safety and Revenue

Designed to boost operational and commercial performance, our technology helps workforce accommodations providers deliver top-notch service to their clients and camp residents.

Increase Operational Efficiency

Increase Operational Efficiency

Streamline core operations, like front desk, cleaning and billing, across your camps or villages. Reduce time spent on routine tasks to increase overall productivity.

Enhance Guest Satisfaction

Enhance Guest Satisfaction

Elevate service levels to provide a seamless and comfortable stay, ensuring workers are well-rested and productive before their shifts.

Elevate Safety Standards

Elevate Safety Standards

Maintain an accurate headcount of all camp residents on-site at all times. Gain access to technology designed to streamline your emergency response procedures.

Secure Data Management

Secure Data Management

Protect sensitive guest and operational data with advanced security protocols. Ensure privacy and compliance with regulatory standards.

Drive Revenue Growth

Drive Revenue Growth

Maximize room utilization and streamline billing processes. Leverage detailed analytics to identify revenue-enhancing opportunities.

Reduce Overhead Costs

Reduce Overhead Costs

Reduce costs by streamlining administrative tasks, improving facilities management, and reducing food waste via improved occupancy forecasting.

A Deeper Look At SmartLodge

Software Purpose-Built for Remote Camps and Villages

For many years, we've continuously iterated upon our technology to develop a market-leading camp management system able to support remote projects across industries. SmartLodge is designed to comprehensively support remote accommodation providers, able to facilitate everything from front desk operations and housekeeping to meal tracking, billing, detailed reporting and more. Watch the video below for a quick overview of the system.

Custom Poster

Building SmartLodge Alongside Our Clients

Since 2007, we have had the privilege of working with our workforce accommodation partners across the globe to shape
SmartLodge into the robust platform it is today. Below is a timeline illustrating this collaborative journey.

2024

Feature Release

SMS Guest Messaging Rolls Out in the Permian Basin

SMS messaging enables tailored communications and real-time updates, enhancing guest experiences and bolstering safety at camp.

Fifo workers holds coffee and reads phone outside of camp bedroom constructed of prefabricated materials.
Feature Release

Digital Role Call Streamlines Response During Muster Events

Camp staff can take roll call digitally via mobile devices during musters, ensuring quick accounting of all personnel and swift evacuation, if required.

Camp management company staff reviews ipad in remote camp setting.
Major Update

Custom Reservation Screens Expedite Training of New Users

A customizable reservation screen interface was first introduced at an Indonesian mining project, making booking rooms and training faster than ever.

Front desk receptionist at mining housing facilities studies computer screen.

2022

Feature Release

Mobile Check-In Further Speeds Up Arrival Process

Mobile check-in rolls out in Alberta, allowing guests to pre-register via email, reducing wait times and easing front desk workloads during group arrivals.

FIFO worker reads phone while being transported via bus to remote camp.

2020

Feature Release

Automated Bookings for FIFO Workers on Roster Rotations

This feature automates bookings for rotational workers, reducing administrative tasks and ensuring essential personnel are on-site when required.

FIFO workers in personal protective equipment walk alongside camp buildings in desert setting.
Feature Release

Approval Workflows Facilitate Bookings for a Canadian Mine

Customizable approval workflows ensure compliance and streamline the reservation process for large organizations booking FIFO travel or rooms.

Mining workers look on to bulldozer in open pit mine.

2019

Feature Release

Cleaning Teams Use Mobile Devices to Manage Daily Tasks

Cleaning and camp maintenance is streamlined with mobile devices, enabling swift occupancy checks, task delegation, and maintenance ticket creation.

Camp attendant reads ipad inside bedroom at a remote mining camp.
Integration

Dining App Showcases Catering Options and Tracks Orders

The system integrates into a propriety app that allows guests to view menus and pre-order meals, streamlining daily food service and billing for meals.

Person orders food on mobile application displaying multiple menu items.

2018

Major Update

Permanent Room Assignments Hold Rooms for FIFO Workers

This update enables users to create permanent room assignments for rotational workers--first leveraged by users at Canadian oil sands camps.

Vacant bedroom with a bag placed on bed in a remote FIFO camp.

2017

Integration

Integration with Energy Mgmt. System Lowers Operating Costs

The first integration with an energy management system rolls out in 2017, reducing energy costs for a remote camp located in the Nordics.

Mechanical room at a remote workforce lodging site.

2016

Integration

SmartLodge Integrates into First HRIS System via API

The Engineering team rolls out an API integration with an enterprise HR system, ensuring accurate profile data management and seamless flow of data.

FIFO workers in uniform chat among each other during sunny day.

2015

Feature Release

Kiosk Check In Drastically Reduces Check In Wait Times

Self-service kiosks streamline check-in at a lodge in Western Canada, offering immediate key activation and a seamless arrival experience for camp guests.

Camp residents complete kiosk check-in at lobby of a remote fly-in fly-out camp.

2014

Integration

Direct Key System Integration Enhances Check In and Billing

This integration powers automatic key activation during check-in and tracks all key swipes across camp to produce a precise tally of billable meals.

Female workers taps keycard to enter bedroom at remote camp.

2013

Major Update

Multi-Site Management for Hotels and Camps

Originally developed for hotels in 2007 and adapted for camps, this update allows efficient management of multiple camps from a single system.

Aerial view of a remote workforce housing site in a winter setting.
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Serving as Your Digital Partner

In an industry where differentiation is key to gaining a competitive edge, we know your digital presence is more crucial than ever. We've designed SmartLodge to seamlessly integrate into your existing systems.

| INTEGRATIONS |

SmartLodge Plugs Into
Your Digital Ecosystem

No matter your stack, SmartLodge can integrate into the systems
your organization already has in place. Some examples include:


  • HR, HRIS and ERP systems
  • Accounting systems
  • Electronic key systems
  • Meal ordering and point-of-sale systems
  • Energy management systems
  • Facilities and inventory management systems

| CUSTOM APPLICATIONS |

Power Your Proprietary
Technology with SmartLodge

If your company has its own guest-facing app, we can collaborate with your IT team to ensure seamless data flow between SmartLodge and your application. SmartLodge has quietly powered various camp services and guest experiences, including:


  • Mobile check in and check out procedures
  • Advance meal ordering from mobile devices
  • Individual and group guest messaging via email or SMS
  • Self-service maintenance tickets submitted by guests
Person reviews daily menu options provided by the camp catering company at a workforce housing facility.

The Tools You Need to Support
Remote Projects Across Industries

We understand that each industry presents distinct challenges. Our software is designed to help
you address your clients' operational requirements and consistently exceed their expectations.

Ready to Assist with
Project Bids

We understand the critical role a reliable camp management system plays in your bid for managing new projects. We are ready to
support you in securing new business and have outlined below how we can work together, even if we haven't partnered before.

01

Get In Touch With Us

Contact us to discuss your bid. We'll explore the operational requirements of the project together, while also providing you with a deeper understanding of SmartLodge's capabilities.

02

Submit Technical Requirements

Send us the camp management software requirements. Our Solutions team will respond to each technical query, demonstrating how our software meets all bid specifications. Then we'll send it back for your review.

03

Implementation and Training

If the bid succeeds, we'll collaborate closely to implement SmartLodge. Our team can facilitate training directly with the client, or prepare your staff to do so, ensuring a smooth transition to the new system for you and your client.

Empowering Employees with a
Learning Management System (LMS)

The SmartLodge LMS facilitates rapid onboarding and ongoing knowledge enhancement,
vital for adapting to new project requirements and managing staff turnover efficiently.

Customizable Learning Paths

Customizable
Learning Paths

Allow system administrators to create sequential or optional learning journeys for new or existing SmartLodge users, tailored to specific job roles or project types.

Multi-Format Content Support

Multi-Format
Content Support

The LMS offers compatibility with various content formats, facilitating seamless learning experiences without concerns about content type compatibility or diverse learning styles.

Gamification of Training Materials

Gamification of
Training Materials

Incorporate points, badges, and leaderboards to make learning more interactive and engaging, boosting participation and retention of system training materials.

Analytics and Reporting

Analytics and
Reporting

Access detailed insights into user progress, skill development, and compliance through analytics tools, helping managers track team performance and individual learning outcomes.

Case Studies

Sodexo Leverages SmartLodge to Lift Room Occupancy and Drive Efficiencies at Cedar Valley Lodge

Civeo Speeds Up Check-In and Streamlines Camp Operations Across North America with SmartLodge

Edmonton-Based Right Choice Camps & Catering Streamlines Operations and Billing for Network of Remote Lodges

FAQs

Our software is designed for flexibility and can be deployed in the cloud, on-premises, or through a hybrid setup. We provide remote site solutions that accommodate the IT needs of your camps, ensuring seamless system continuity regardless of your location or connectivity. We offer hosting services, but also provide the option for clients to host the system themselves if it better meets their IT security requirements or optimizes system performance.

While our software is designed to manage all aspects of camp operations for remote workforce housing providers, we believe the system is beneficial for camp services providers with a more specialized focus. For companies primarily offering a culinary team and food service to camps, we still strive to act as a strong partner. Recognizing that great food is essential to worker wellbeing at camp, we have implemented several features to support dining and catering providers. Our technology integrates with various food ordering systems used in dining halls, provides occupancy forecasting to help companies manage food needs and reduce waste, and communicates dietary preferences or requirements to kitchen staff, ensuring optimal service delivery.

For prospective clients aiming to maximize the value of a software transition, we provide a full service Functional Analysis. Our implementation team visits a company's remote camps and/or headquarters to gain a complete understanding of their operations. During this process, we conduct a thorough survey of the camp services provided by the company to offer tailored recommendations that would enhance the benefits of implementing our software. Leveraging years of experience in deploying our application at remote sites across diverse industries, we deliver insightful recommendations designed to achieve the highest ROI for your investment in our technology.

A sizable portion of our client base consists of mining companies operating projects in remote locations, including Agincourt and B2Gold, among others. We specialize in supporting project operators in the mining sector by facilitating the management of their worker housing and streamlining transportation logistics to and from remote sites. To see how our technology facilitates coordination of FIFO travel, click here to learn about EnRoute.

If you work for a mining company, click here to read how our solutions can support the management of your FIFO transport and remote accommodations.

While we encourage clients to leverage our robust application in its current form--developed through our many years of experience working in the fly-in fly-out space--we are committed to achieving excellence for our clients. As such, we are open to developing new or unique functionalities for clients with specific requirements. Our leadership team acknowledges that client-driven innovation has significantly shaped our solutions over the years and will continue to do so.

In addition to managing camp services, our technology also supports the coordination of all transportation modes required to move workers to and from a remote site. Our FIFO travel booking engine, EnRoute, allows camp management and catering companies to offer additional value-added services to their clients by facilitating the management of workers' travel arrangements. To learn more about EnRoute, click here.

Streamline the Management of your Remote Operations

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