Software for Workforce Accommodation
Flexible Software to Manage Your Remote Workforce Lodging
Flexible Software to Manage Your Remote Workforce Lodging
SmartLodge enables you to achieve up to 98% room utilization during periods of peak demand. Realize the greatest return on your investment by ensuring your rooms don’t go unoccupied.
Seamlessly coordinate every facet of remote camp management for all teams at camp. Enhance interdepartmental communication to enable greater collaboration across teams.
Automate day-to-day tasks like creating room reservations or cleaning assignments. Save invaluable time and effort while boosting staff productivity and camp resident satisfaction.
Seamlessly oversee your workforce camp with unparalleled efficiency, regardless of location or size.
Achieve nearly 100% room utilization before you build, buy, or rent
additional accommodations for your remote crews.
SmartLodge provides front desk agents with a comprehensive panorama of all daily arrivals and departures. The platform enables easy tracking of various guest statuses, such as: 'Cancelled’, ‘No Show’, ‘Checking In’, ‘Checking Out’, ‘In House’, ‘Future’, etc.
Eliminate paper waste and unnecessary printing with digital registration cards. This feature electronically captures signatures for mandatory documents at time of arrival. Example documents include Camp Rules & Regulations or Drug & Alcohol policy documents.
Front desk staff have immediate visibility into room availability and occupancy with SmartLodge, providing a live record of all guests on-site at any given time.
Reception staff can monitor the real-time status of each room within SmartLodge. If rooms for arriving guests are not ready, front desk staff can proactively re-assign guests to rooms that are marked as clean and vacant in the system to ensure a smoother check in process.
Perform group check ins and check outs by filtering and selecting all guests arriving or departing en masse. For work crews that need to move their shift dates or that face travel delays en-route to camp, desk agents can easily roll over the arrival and departures dates en masse for affected guests.
SmartLodge offers optional automation features to further expedite check ins and check outs for camps managing large group arrivals and departures. Ideal for camps housing large workforces.
Workers receive a text or email on their travel day to confirm their stay at camp. After confirmation, workers are placed as a partial check-in within SmartLodge. To complete check-in, workers need to visit the reception desk or a kiosk upon arrival to confirm their physical presence.
To expedite check-in processing time once a worker has arrived at camp, SmartLodge system administrators can require workers to complete all registration forms ahead of time as part of the Mobile Check-In workflow.
Workers independently complete check in and check out procedures at dedicated kiosks, reducing front desk congestion during group arrivals and departures.
Kiosk check in offers residents faster passage to their assigned rooms after a long travel day. Reception staff also benefit, with more time to dedicate to other daily responsibilities.
With this feature, key cards are automatically activated during the kiosk check in process for both new and returning guests. SmartLodge must be integrated with the electronic key system in use at the camp for this automation feature to be enabled.
SmartLodge automates the flow of room status and room reservation data
between the front desk staff and other teams working to support camp operations.
Housekeeping supervisors can delegate daily cleaning tasks across multiple rooms, dorms, or wings to their staff. The SmartLodge Workload screen shows housekeepers the status of all rooms and facilitates swift task assignment where service is needed most.
Create multiple cleaning schedules tailored to specific paying clients, companies, contractors, room types, or guest types. Manage a variety of cleaning intervals, from post-check out and mid-swing cleans to weekly, bi-weekly, and end-of-rotation cleanings.
SmartLodge allows for distinct service levels, from full clean to light clean, linen changes, bathroom cleaning, or garbage disposal. Service levels can be tailored to a specific client, company, contractor, or room type, depending upon the requirements of the camp.
Equip housekeeping staff with the ability to monitor all rooms “permanently” assigned to specific guests. This allows for the strategic scheduling of cleanings on lighter workload days, giving priority to rooms needing immediate service before servicing vacant ones awaiting the return of the “permanent” occupant.
Easily create, modify, and track work orders for rooms requiring maintenance. Expedite the time it takes to resolve tickets for rooms out-of-service. In addition to camp staff using SmartLodge, guests may optionally be set up to create maintenance tickets for their own rooms via email or SMS.
Equip your cleaning staff with mobile devices to fast-track room cleaning and maintenance ticket resolution.
Minimize latency between the time a room is cleaned and later assigned to the next guest.
Provide teams supporting your workforce accommodations with robust reporting to facilitate strategic decision-making, boost operational efficiency and heighten guest satisfaction.
SmartLodge reporting capabilities ensure that every team focused on your workforce lodging operations is armed with the information they need, when they need it.
SmartLodge seamlessly integrates with various external systems,
ensuring efficient data synchronization and communication across all operations.
Guest profile configuration is fully customizable. Track fields such as: First Name, Last Name, Company, Department, Point of Hire, Rotation, Permanent Room Assignment, Contact Info, etc. Guest profile data may be imported into SmartLodge during implementation or bi-directionally synced on an ongoing basis.
SmartLodge provides precise meal tracking via badge or keycard swipes at dining facilities. The system accommodates varied pricing models, including packaged pricing for all meals. Meals consumption data seamlessly flows into invoices, charge sheets, board bills, or other relevant billing documents.
SmartLodge offers customizable charge sheets and invoices, including customizable room rates and meal consumption details. The system supports versioning for approval or internal reconciliation, which can be auto-sent to authorized parties. Billing data can also be seamlessly pushed to external accounting systems.
Manage multiple camps within a single asset or across projects with SmartLodge. System administrators can grant users access to specific camps, assets, projects, or regions. Robust system permissions ensure Management can provision authorized users with necessary camp access while also upholding stringent access control.
SmartLodge is an all-encompassing property management system capable of managing diverse accommodation types. The system can manage: mobile homes or caravans, hotel room blocks, corporate housing units, homes shared by workers, or single-family homes for project staff and their family members.
Give security personnel stationed at guard shacks or points of entry access to real-time reservation data, facilitating swift and secure site access for authorized parties. Security personnel can also retrieve profile information directly from the system, if required.
Utilizing SmartLodge’s digital roll call functionality during emergency situations at camp, designated staff members can swiftly account for individuals across different muster stations. This system ensures everyone's safety during an evacuation by tracking precise headcounts and facilitating swift identification of unaccounted personnel.
Initiate single or bi-directional guest communications via email or SMS capabilities. Communications may encompass: confirmation texts for guests en-route to the camp, notifications about room readiness after check in or sending daily menu options. This feature can also provide guests an easy way to report maintenance issues.
The Superintendent Schedule includes detailed information such as employee name, number, shift, rotation, craft, location, and future daily room bookings. This comprehensive tool empowers superintendents with a panoramic view of crew rotations, facilitating accurate projections of on-site presence of specific staff, departments, or crews. Leveraging this report, superintendents can ensure the necessary accommodations are reserved and that the correct personnel from each department will be present on-site during all future rotations.
Room occupancy averaged during periods of peak demand at camp
Visibility into real-time room status and room inventory
Faster turnover of rooms by housekeeping staff
Average check in time for camps enabled with Kiosk Check In
By leveraging SmartLodge and EnRoute as a single platform, companies can tie accommodation and transportation bookings to a single reservation, optimize resource allocation and increase communication.
SmartLodge and EnRoute work in tandem to minimize un-utilized rooms and transport seats, increasing operational efficiency and cost-effectiveness.
Our integrated solution fosters increased communication between departments tasked to manage accommodation and travel, enhancing coordination by ensuring all rooming and transport bookings for a given worker are booked within a single reservation.
For workers on rotating rosters, your staff can auto-generate multiple reservations weeks to months in advance. These reservations can include both accommodation and transportation bookings.
A booking tool built to enable companies to book and manage all of their FIFO transportation needs.
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